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1.8.1-3 Offline - Have to Re-Register

DMR188

Hello, is anyone else having the issue after updating to 1.8.1-3 the AP never comes back online after updating/rebooting.  The only way to get it back online is to Force Delete it and re-register.  I've had this happen to pretty much every AP at numerous customers.  

 

Edit:  I don't know if it really has to do with 1.8.1-3 come to find out.  I just had a customer have over 20 AP's go offline, without updating.  But same deal, only way to get them to come back online is to delete and re-register.  That one was a pain.

 

Thanks



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  • 0 in reply to WörnhardIT Administrator

    Hi,

     

    the bug was a combination of a backend configuration issue in Sophos Central and an AP bug introduced in 1.8.0 . It gets visible on a reboot which happens during a firmware update. So unfortunately it can appear during an update to the version that contains the fix (which is 1.8.1-4). Both issues are fixed meanwhile.

     

    Sorry again for the inconvenience.

     

    Kind regards,

     

    Dirk Bolte

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