Hello Community Members.
I've got an issue with an AP55C.
I buyed it in August 2016 and its configured on a Sophos UTM Home (9.407-3). I've also two AP30 Access points and i detected on the Switchport wheres the AP55C connected many RX Errors. The Switch is a Dlink DGS1100-16. On the Switchports of the AP30 Accesspoints are no RX or TX Errors. The Cable from patchpanel to the socket is measured and ok (cat7a). I switched and connected for one week an AP30 on the socket of the AP55C, resetted the RX Errors on the switchport and there were no more rx errors. So i thougt (because the Cable from patchpanel to socket, the patchkabels (used the same) on booth sides, and the used same POE Adapater (poe+) was ok) the issue is a hardwareproblem on the AP55c (REV1). I returned the AP55C to sophos and got a new replacement (in the time between the replacement i used an ap30 on this position and there were no RX problems).
So now i got the replacement and connected it again. after 3 Days usage the RX Errors occured again. Is it also corrupt? I have namely issues with my wirelessclients which are connected to this Accesspoint. Timeouts for 5-6 Seconds. Sometimes it works after seconds again, but sometimes i have to turn off and turn on wireless on the clients.
Any Ideas? We have many AP55 on our customers, but no AP55C, so i cant retrace the issue on a accesspoint of our customers
PS: i also changed the switchport. Same errors.
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