Logging to Sophos Central drops

Question

Went into Sophos Central to do some reports and there's not data from my firewall since 27 Feb (it's now 02 Mar, so no logging from the firewall to SC in three days). I do have updates to the AP (also on SC) set to happen on Sunday, so it could be related or could be coincidental. 
 This is the second time it's happened, I think both with EAP's but I can't remember. Last time, rebooting the firewall fixed things. (Can't reboot right now.)

Wesley Heydlauff · Answer

try this, unregister from sophos central 
 seems to be linked with this 
 Sophos Firewall: Unable to register Firewall with Sophos Central 
 login to CLI enter this on the main unit 
 mount -o rw,remount / cp "/conf/certificate/internalcas/cloud-ca.crt" "/conf/certificate/internalcas/cloud-ca.crt.org" cp "/_conf/certificate/internalcas/cloud-ca.crt" "/conf/certificate/internalcas/cloud-ca.crt" mount -o remount,ro / 
 
 if you have HA than SSH from the main unit to the secondary and enter the same commands 
 give it about 2 mins and then reregister to sophos central. 
 the certs are not getting updated when migrating over.

Logging to Sophos Central drops

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