SSL-VPN Firewall Routing

Hi TrostenVogt1,

Thank you for reaching out to Sophos Community.

We regret to hear about your experience. Can I inquire what version you upgraded from before going to Version 20?

Kindly check the log viewer and the VPN/FIrewall rules for allowed access. You may also check the KB below.

• Sophos Firewall: Troubleshoot SSL VPN remote access connectivity and data transfer issues

However, since the issue occurred after the update and no changes were made, I would recommend contacting Sophos Support to have this case checked.

Hi TrostenVogt1,

Thank you for reaching out to Sophos Community.

We regret to hear about your experience. Can I inquire what version you upgraded from before going to Version 20?

Kindly check the log viewer and the VPN/FIrewall rules for allowed access. You may also check the KB below.

• Sophos Firewall: Troubleshoot SSL VPN remote access connectivity and data transfer issues

However, since the issue occurred after the update and no changes were made, I would recommend contacting Sophos Support to have this case checked.

Hallo Erick,

In den Protokollen kann ich nichts finden, was auf das Problem hinweist.

Die vorherige Version war folgende 19.5.3 MR-3-Build652

Hi ThorstenVogt1,

Thank you for the information.

Kindly create a case and share the case number here.