Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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What is the use of a tick box to log information when nothing appears in the logs?

rfcat_vk

Put the incoming mail policy in place again. Policy shows traffic through it in both directions. Log traffic is ticked, but there are details in the logs.

I am trying to see which server (ISP) mail server is being passed through this policy.

If I enable the scan pop3s, some accounts fail as being unable to contact the mail server, but again nothing is logged.

Ian



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  • 0

    Hi Ian,

    Log traffic option must be selected to generate Reports in the reporting section.

    Now, if you are checking the dynamic log files from the options :

    You will have to select, "Allow all" or custom filter in Web-Filter and Application Filter scanning. If "None"  is selected then no logs shall be generated as the traffic wont pass through XG's proxy.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
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  • 0 in reply to sachingurung

    Done as per your suggestion.

    Thank you.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

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