Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos SSL VPN not using first gateway

Good Day,

We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home.

We have two GWs

Primary GW1: IP:154.x.x.x

Backup GW2: IP:105.x.x.x

One user is currently experiencing issues with their ISP slowing down the traffic so we want to force them connecting to the Primary GW which is GW1 (154.x.x.x) and not use the Backup GW2 (105.x.x.x). The client's ISP traffic is being slowed down to the backup GW due to not having a peer connection directly to the client's ISP. 

Tried to change the Provisioning file to only connect to the PrimaryGW instead but each time the user connects the VPN automatically connects to the backup GW.

Struggling to force the client to use the Primary GW. Hope this makes sense? 



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[edited by: Raphael Alganes at 9:58 AM (GMT -7) on 16 Oct 2024]
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