High memory usage after updating to firmware 20.0.2 on XG 116

Question

Hello, community! 
 We recently updated the firmware of our XG 116 device to version 20.0.2 and noticed a significant increase in memory usage, which now consistently stays above 80%. Before the update, memory consumption was at normal levels. 
 Has anyone else experienced similar behavior after updating to this version? We&rsquo;ve checked the settings and followed best maintenance practices but haven&rsquo;t identified any other factors that could be causing this increase. 
 We&rsquo;re trying to understand if this is related to the new firmware version and if there are any recommended solutions to reduce memory usage. Any guidance or shared experiences would be greatly appreciated!

Erick Jan · Answer

Hi Rafael, 
 Thank you for reaching out to Sophos Community. 
 Have you checked the process? 
 Sophos Firewall: Understanding “top” and “atop” command in Sophos Firewall/UTM 
 Also, kindly share the case ID. If there&rsquo;s none, I recommend creating one and sharing it here so that this can be further checked and isolated.