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Sophos Central Firewall connections down since weekend

Hi there,

as Sophos Status page is not showing any issues: starting on saturday i've seen multiple customers with multiple Firewalls getting "Firewall has not connected to Sophos Central" -Notifications. Affecting different ISPs.

I've seen reports in some Sophos Communitys (e.g. Facebook-Groups) at the same time with same issues.

There's been multiple Up- Down- Notifications every few minutes.

Today some appliances still not showing connected in central dashboard.

They're all working correctly and reachable through WAN, but no Central connection.

Any known issues here? As multiple customers, multiple ISPs affected,...?



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[edited by: Erick Jan at 8:57 AM (GMT -7) on 16 Sep 2024]