Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SG 330 Rev. 2 fresh community install - no ports getting enabled

Hello,

I have Sophos SG 330 Rev. 2, completely new. I have used a USB installer to install the community/free edition of SFOS. The installer went ahead correctly, installing OS on the local SSD, and the appliance rebooted. After I saw that the appliance was ready, I noticed that none of the ports was working - I used Port 1 to connect to the local switch and Port 2 to connect to WAN (WAN is DHCP). In any case, I could not access the SFOS Admin interface, none of the clients were getting IP addresses, and even if I set the IP address I was still not getting anywhere - also, none of the lights were on where the cables are connected. The lights light up as the appliance reboots, though.

To point out, before I installed the Community edition of SFOS, the appliance was working properly for a few months (and also yes, even before it was a community edition - 20.0 and now it is the latest available version).

Any idea what this is causing or what to do to start using it?

I am attaching some images for sample and proof. Thank you!

EDIT: attaching images again, apologies :) 

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