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Sophos Connect 8 hour disconnect

We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase it to 10 hours.

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Raphael Alganes 3 months ago +1 suggested

Hello Mark, Thanks for reaching out to Sophos Community. It should be under SSL VPN Global Settings > Cryptographic Settings > Key Lifetime https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en…

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0 Raphael Alganes 3 months ago

Hello Mark,

Thanks for reaching out to Sophos Community.

It should be under SSL VPN Global Settings > Cryptographic Settings > Key Lifetime https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RemoteAccessVPN/IPsecSSL/SSLVPN/RAVPNSSLSettings/index.html#disconnecting-the-peer

Then change To 36000 secs (10 hours)

Regards,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Raphael Alganes 3 months ago

Hello Mark,

Thanks for reaching out to Sophos Community.

It should be under SSL VPN Global Settings > Cryptographic Settings > Key Lifetime https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RemoteAccessVPN/IPsecSSL/SSLVPN/RAVPNSSLSettings/index.html#disconnecting-the-peer

Then change To 36000 secs (10 hours)

Regards,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up +1 Vote Down

Cancel

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