Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall: v20.0 MR2: Feedback and experiences

Release Post:  Sophos Firewall OS v20 MR2 is Now Available    

The old V20.0 MR1 Post:  Sophos Firewall: v20.0 MR1: Feedback and experiences  

To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial post, so we can track your feedback/issue. 

Release Notes:  https://docs.sophos.com/releasenotes/output/en-us/nsg/sf_200_rn.html 

Important Note on EOL Sophos RED Support:

The legacy EOL RED 15, RED 15w, and RED 50 are not supported in v20 MR1. Customers using these devices should upgrade to SD-RED or a smaller XGS appliance before upgrading to MR1 to maintain connectivity. See the following article for details: Sophos RED: End-of-life of RED 15/15(w) and RED 50



Edited TAGs
[edited by: Erick Jan at 8:29 AM (GMT -7) on 23 Jul 2024]

Top Replies

Parents Reply Children
  • No support case, but have seen it more than once.  also after some firmware updates.  We just fix it for the customer and move on.  Sounds like the issue that was in the KIL for country blocking rules disappearing for WAF after failovers.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • We had one situation, where the WAF in particular lost configuration after an Upgrade. It is essentially unrelated to a particular Firmware Update and will be fixed in the next version: NC-136560: WAF auth template files disappeared after upgrading to v20 MR1

    This issue, we addressed based on feedback from the MR1 Update, as we found the issue there. 

    Generally speaking, issues are picked up here from the community and being analysed on a case by case situation.

    I just want to make sure, there is no "V20.0 MR2 breaks the Firewall order for HA Clusters" claim in this thread, as this is (right now) a unlikely situation and seems to be related to the particular cluster and not being related to V20.0 MR2 at all. 

    Customers and Partners review this thread - So information here needs to be filtered and categorized for likelihood of occurrence. 
     

    __________________________________________________________________________________________________________________