Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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XGS - SSL VPN not working from neighbouring WAN IP (hosted offices)

Simon Wilks

Hi I have customer with SSL VPN working fine 99% of the time.

However users cannot connect from the same WAN subnet. 

Ie say the WAN IP of the XG is 85.85.12.5/27

If a user tried to VPN from anoter network which is on the same ISP (ie 85.85.12.6/27) the VPN wont connect

Any pointers please?



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    Hello Simon,

    this is a configuration detail you should discuss with your hosting provider, I agree with Vivek at this point.

    Is this the same tenant / customer at the hosting site?

    Maybe they separated these IPs intentionally.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hello Simon,

    this is a configuration detail you should discuss with your hosting provider, I agree with Vivek at this point.

    Is this the same tenant / customer at the hosting site?

    Maybe they separated these IPs intentionally.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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