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No Internet connection after upgrade firewall to 19.5

Hi everyone, I have a bit of a situation here.

I have tow firewall XGS2100  Version 19.0.2 MR2  in a HA cluster, I tried to upgrade them to 19.5 MR4 Build718 . after one day  the LAN zone lost the internet connection . I tried to reboot the firewall but still have the same problem , I have checked if there is any problem on the core switch , the switch work normally, there are no problem also  on the ISP link ,all the packets stops on the firewall .  after that I downgrade to the old version 19.0.2 , and reboot the firewall , then the LAN restores the internet connectivity and every things works perfectly .

I have never experienced any issues like this .

Is there anyone had this problem before ?, is it recommended to update to this version ? 

thank you for return



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[edited by: Raphael Alganes at 2:42 AM (GMT -7) on 8 Jul 2024]
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