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MFA OTP Users and groups

I have a XGS2100 and have a query, I have created a new group in the ad and assigned users to it, then I went to remote access vpn>ssl and greated the group there also.

My query is that I cannot find that group when I search for it.

Any ideas why?

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LHerzog 5 months ago in reply to Vivek Jagad +2 verified

e.g. let user login on userportal once or if they have intercept-x and are active on LAN, they can be authenticated through AD by the endpoint

0 LHerzog 5 months ago

sounds like you created a local group - did you use the import wizard for AD groups?
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0 Vivek Jagad 5 months ago

Hey Sophos User3521 ,

Thank you for reaching out to the community, are those user authenticated once ? refer - FAQs for Active Directory users and groups.

Thanks & Regards,
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0 Sophos User3521 5 months ago in reply to LHerzog

Nope I didn't, I just did that and solved my issue thanks.
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0 Sophos User3521 5 months ago in reply to Vivek Jagad

thanks followed the instructions and managed to get it to work. Is there a way to do the sync automatically ? If I recall correctly my old sg210 used to do that.
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+1 Vivek Jagad 5 months ago in reply to Sophos User3521

users has to be authenticated, as per the current architect for the first time...

Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Sophos User3521 5 months ago in reply to Vivek Jagad

What do you mean?
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0 Vivek Jagad 5 months ago in reply to Sophos User3521

Ref - Users (records are added when users are authenticated for the first time.) & Servers

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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+1 LHerzog 5 months ago in reply to Vivek Jagad

e.g. let user login on userportal once

or if they have intercept-x and are active on LAN, they can be authenticated through AD by the endpoint
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0 Sophos User3521 5 months ago in reply to LHerzog

thanks for clearing that up.
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