Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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LoggingDaemon service dead or stopped

I noticed that I had no logs on firewall and it was saying "loggindaemon dead".
So I tried to restart the service with the command service garner:restart -ds nosync
The resalts as shown below :
XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# service garner:restart -ds sync
503 Service Failed
XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# service -S
lcdd                 RUNNING
postgres             RUNNING
sigdb                RUNNING
reportdb             RUNNING
awarrensmtp          UNREGISTERED
smtpd                RUNNING
nasm                 RUNNING
ntpclient            UNREGISTERED
garner               DEAD
syslog-ng            RUNNING
skein                RUNNING
awarrenhttp          RUNNING
nsxld                RUNNING
warren               RUNNING
ftpproxy             RUNNING
httplogd             RUNNING
antispam             RUNNING
ips                  RUNNING
ripd                 RUNNING
ospfd                RUNNING
ospf6d               RUNNING
bgpd                 RUNNING
staticd              RUNNING
zebra                RUNNING
dgd                  RUNNING
dhcpd                RUNNING
dhcpd_events         UNTOUCHED
dhcpd6               UNREGISTERED
ipsec-monitor        RUNNING
strongswan           RUNNING
strongswan-ctl       UNTOUCHED
ddc                  RUNNING
networkd             RUNNING
dyniface             UNTOUCHED
gateway              RUNNING
tomcat               RUNNING
ssod                 STOPPED
fwcm-updaterd        RUNNING
fwcm-heartbeatd      RUNNING
fwcm-eventd          RUNNING
ztna-connector       UNTOUCHED
apache               RUNNING
antivirus            RUNNING
sandboxd             RUNNING
dnsd                 RUNNING
sslvpn               RUNNING
clientless_acce      UNREGISTERED
pptpd                UNREGISTERED
l2tpd                UNREGISTERED
mrouting             UNREGISTERED
pimd                 UNREGISTERED
ha_tunnel            RUNNING
ha_pair              UNREGISTERED
msync                RUNNING
WAF                  UNREGISTERED
red_client           UNTOUCHED
red                  UNREGISTERED
supportaccess        UNTOUCHED
heartbeat            UNREGISTERED
osquery              UNREGISTERED
enhancedappctrl      UNREGISTERED
csd                  UNTOUCHED
access_server        RUNNING
bwm                  RUNNING
fwm                  UNTOUCHED
radvd                UNREGISTERED
fqdnd                RUNNING
dnsgrabber           RUNNING
fwlog                RUNNING
pktcapd              RUNNING
hostapd              UNTOUCHED
udev                 UNTOUCHED
mdev                 UNREGISTERED
awed                 RUNNING
hotspotd             RUNNING
policyroute          RUNNING
snmpd                UNREGISTERED
redis-av             RUNNING
redis-modified-      RUNNING
redis-original-      RUNNING
redis-quota          RUNNING
redis-resume-se      RUNNING
redis-resume-ti      RUNNING
redis-appcache       RUNNING
redis-auth           RUNNING
link_notify          UNTOUCHED
appcached            RUNNING
xgs-healthmond       STOPPED
filesync             RUNNING
oauth_sso_webad      UNREGISTERED
oauth_sso_userp      UNREGISTERED
oauth_sso_capti      UNREGISTERED
cfs                  RUNNING
listener             RUNNING
timer                RUNNING
shm                  RUNNING
dbh                  RUNNING


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Parents
  • Hi Erick, kindley see the resalts below:

    XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# df -kh


    Filesystem Size Used Available Use% Mounted on
    none 1.5G 12.6M 1.4G                  1% /
    none 15.6G 384.0K 15.6G           0% /dev
    none 15.6G 1.7G 13.9G                11% /tmp
    none 15.6G 14.8M 15.6G               0% /dev/shm
    /dev/boot 126.2M 43.5M 80.0M      35% /boot
    /dev/mapper/mountconf
    954.9M 82.2M 868.8M              9% /conf
    /dev/content 22.3G 482.7M 21.9G    2% /content
    /dev/var 179.3G 179.3G 0               100% /var

    -------------------------------------------------------------------------------------------------------------------

    XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# ls -lahr /var/cores


    -rw------- 1 root 0 133.9K Mar 3 03:54 f6e29fab-d721-4345-056cac b4-0f420ccc.dmp
    -rw------- 1 root 0 133.9K Mar 2 20:31 f680aa6b-61e6-44fe-d76754 af-f0578015.dmp
    -rw------- 1 root 0 133.9K Mar 3 08:53 f5a118b1-b524-496c-aaf070 8b-d3ca5a36.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:46 f2d017ae-3638-432a-a531ef 83-2e965352.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:01 f1f4f007-0129-4eb3-789b1e 95-e7a5b0ab.dmp
    -rw------- 1 root 0 133.9K Mar 3 11:19 f177bf94-8382-4876-5aa4ac 9b-fff504a3.dmp
    -rw------- 1 root 0 133.9K Mar 3 02:17 ea135b88-03fd-4cac-ebe25d 90-ca004e48.dmp
    -rw------- 1 root 0 133.9K Mar 3 02:50 e3d0f75e-2d7d-451e-28e78f ac-252e4adb.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:58 e35a94b0-6184-4989-53b0f0 8e-3712d64e.dmp
    -rw------- 1 root 0 133.9K Mar 3 08:30 e3243ae2-a8bb-4699-f4efbc a1-7e480f0e.dmp
    -rw------- 1 root 0 133.9K Mar 3 05:11 de1a5970-a37a-4201-25d629 8a-97d3b2e5.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:44 d9d09f01-02f7-46e3-90e75d 88-2edaa8a3.dmp
    -rw------- 1 root 0 133.9K Mar 2 23:20 d74ee20f-db38-44d1-0059d9 ba-6c513037.dmp
    -rw------- 1 root 0 51.5M Mar 7 10:45 core.garner
    -rw------- 1 root 0 1006.1M Feb 19 15:57 core.EpollWorker_09
    -rw------- 1 root 0 1.5G Feb 15 10:04 core.EpollWorker_00
    -rw------- 1 root 0 133.9K Mar 3 11:50 cec08087-ffcf-4c8b-286321 bd-9eff359e.dmp
    -rw------- 1 root 0 133.9K Mar 3 02:06 cb223edc-a704-462e-420b8e 8c-80900d66.dmp
    -rw------- 1 root 0 137.9K Mar 2 22:05 c9075783-9f83-4cca-e16d35 a3-7f844e95.dmp
    -rw------- 1 root 0 133.9K Mar 3 01:55 c5252a65-f808-4332-7a0610 bd-89ed9695.dmp
    -rw------- 1 root 0 133.9K Mar 2 22:16 c4d3c556-462b-4c17-e5b2d7 8b-52981f2f.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:24 c2b6962e-3d1d-4cfb-472822 9e-8ebe2690.dmp
    -rw------- 1 root 0 133.9K Mar 2 20:20 c1853426-d314-4e64-f39b94 a1-934702a2.dmp
    -rw------- 1 root 0 133.9K Mar 3 02:28 c159abb2-56a8-4779-1e9252 86-08b01c72.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:36 b1b05ec8-d18f-474d-13cb1d 84-99bc922d.dmp
    -rw------- 1 root 0 133.9K Mar 3 00:19 b02624a0-e9ce-467f-ce85ec b5-e78f8766.dmp
    -rw------- 1 root 0 133.9K Mar 3 03:11 afd6d155-562d-4b1d-5ab8ac 94-5d7c59f7.dmp
    -rw------- 1 root 0 133.9K Mar 3 06:16 aee22f36-0453-44ec-840d58 ac-d7bdaed8.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:35 ac27aab0-cd78-40e7-3da2a0 94-d5187711.dmp
    -rw------- 1 root 0 133.9K Mar 3 03:22 ab729263-1954-48b5-859d6c ae-02079e2d.dmp
    -rw------- 1 root 0 133.9K Mar 3 12:01 a852598c-eaaa-41f5-73e2b1 a8-b79a6dc8.dmp
    -rw------- 1 root 0 133.9K Mar 3 06:05 a797fabe-626f-4732-29d606 8c-80fcbb2b.dmp
    -rw------- 1 root 0 133.9K Mar 2 23:52 a66f7952-d197-4ef8-c93196 ac-760db06d.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:12 a4ea1740-c39d-4ad5-9ff399 8a-aa62fe62.dmp
    -rw------- 1 root 0 133.9K Mar 3 04:50 a3853597-d738-4b5a-df4198 be-16f7c43a.dmp
    -rw------- 1 root 0 133.9K Mar 3 05:54 a1a5b8f8-b03e-4d5b-d6f7b6 af-aa068ac2.dmp
    -rw------- 1 root 0 133.9K Mar 2 23:10 966ab09b-8afe-4669-bfc993 b0-c219ad82.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:00 96594c22-a5eb-4da6-592af9 a9-699bb96b.dmp
    -rw------- 1 root 0 133.9K Mar 3 09:50 95de6a9f-7c50-4a51-9c3108 98-acdd2d0d.dmp
    -rw------- 1 root 0 133.9K Mar 3 06:27 949718c9-1a7d-426f-77c4da 87-b820da9d.dmp
    -rw------- 1 root 0 133.9K Mar 3 11:40 933b8a05-02c6-48b5-2eaa3c 85-5929a59f.dmp
    -rw------- 1 root 0 133.9K Mar 3 11:29 93342ae1-455f-464b-165aa3 b8-7400a329.dmp
    -rw------- 1 root 0 133.9K Mar 3 09:38 91e32261-9b92-426f-c3ae32 83-49b4f3af.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:34 8eefea88-97e7-40cb-cbbc8f b3-9b945c0b.dmp
    -rw------- 1 root 0 133.9K Mar 2 20:41 89a8af0c-d0a9-4012-7d6730 8a-611f5c5c.dmp
    -rw------- 1 root 0 133.9K Mar 3 05:22 874007c2-ad84-47a9-28279d ac-9ac66561.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:24 859d19b2-de27-4ef8-f96383 bf-3413d140.dmp
    -rw------- 1 root 0 133.9K Mar 3 06:49 82a68c53-c2e0-4bcb-71fb77 b0-bb372276.dmp
    -rw------- 1 root 0 133.9K Mar 3 01:13 7fe7bc3a-4e78-40f8-4aced4 b0-728a1a35.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:02 7990781d-be0c-4e9a-1d9d21 97-e9d2bf7f.dmp
    -rw------- 1 root 0 133.9K Mar 3 08:41 7784bdfb-dc93-48ed-86e04f b1-1a011fae.dmp
    -rw------- 1 root 0 133.9K Mar 3 09:27 775f6a26-947e-491d-cc1421 a3-620d2e89.dmp
    -rw------- 1 root 0 133.9K Mar 2 23:42 741de3d6-0781-44f9-00bc5c 9b-158070a8.dmp
    -rw------- 1 root 0 133.9K Mar 3 08:08 73546fbb-03bd-4a4f-fdfbf9 a5-75e1a9b1.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:12 71b532d9-1bcb-4ac4-1ab719 9d-90a64eda.dmp
    -rw------- 1 root 0 137.9K Mar 3 05:00 6d88688c-b2c4-46ac-86d4d6 ac-65be9372.dmp
    -rw------- 1 root 0 133.9K Mar 3 09:16 6d2a7205-ec1c-42ce-256c73 ad-911a716f.dmp
    -rw------- 1 root 0 133.9K Mar 2 23:31 68b60c09-fa15-4e21-84c772 80-3c1bdddf.dmp
    -rw------- 1 root 0 133.9K Mar 3 00:03 62577ebd-c131-4f9e-ba3a0f a5-aadda394.dmp
    -rw------- 1 root 0 133.9K Mar 3 06:38 5e9651cf-6a3d-4d0f-643a51 80-378d40bb.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:23 58f2e124-9280-4ef7-6d7e08 b5-10f117f9.dmp
    -rw------- 1 root 0 133.9K Mar 3 04:39 5878b3f5-1d61-489d-d4cdcf b2-307f777a.dmp
    -rw------- 1 root 0 133.9K Mar 2 22:59 50c3d460-d9ae-4154-b6d76d 91-7e9f53d8.dmp
    -rw------- 1 root 0 133.9K Mar 3 04:16 4ceed7c2-e7d8-4c2a-6f3239 b1-5a1d2ccf.dmp
    -rw------- 1 root 0 133.9K Mar 3 04:05 4bb9d800-9e2f-495c-12f4d6 9d-8c3b0989.dmp
    -rw------- 1 root 0 133.9K Mar 2 22:27 4a827508-e58f-4db1-c93b73 b4-e16ad839.dmp
    -rw------- 1 root 0 133.9K Mar 3 03:32 49cfe1ee-aab0-4335-2c3d9f b7-52e4dad3.dmp
    -rw------- 1 root 0 133.9K Mar 2 22:48 480cfb7b-2727-4540-06d83e b8-88a2bbdd.dmp
    -rw------- 1 root 0 133.9K Mar 3 04:28 44b2e14b-aae1-4892-1155fb b6-0bf34cbf.dmp
    -rw------- 1 root 0 133.9K Mar 3 05:32 3e27602d-ea12-4242-cbc3ea 88-e02502a9.dmp
    -rw------- 1 root 0 133.9K Mar 3 11:08 33a24bec-2e1b-43b4-77f9fa 93-4cf5c328.dmp
    -rw------- 1 root 0 133.9K Mar 2 20:51 30f6f4f0-1b3a-4820-42cc8c b9-9c6030d9.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:12 30ed183b-e581-4d33-1329ef 9a-d8fa807f.dmp
    -rw------- 1 root 0 133.9K Mar 3 05:43 2bbdc318-01fb-44c5-93686e a9-3292249e.dmp
    -rw------- 1 root 0 133.9K Mar 3 09:04 28d73bb1-780f-458a-948895 b3-d7e32421.dmp
    -rw------- 1 root 0 133.9K Mar 3 01:24 24f0809b-d064-4880-bac622 8b-68ed7982.dmp
    -rw------- 1 root 0 133.9K Mar 3 01:34 2132b2a5-5496-4c4a-4dc3bb 8f-81f915e4.dmp
    -rw------- 1 root 0 133.9K Mar 3 07:47 212ea869-8c68-40b1-5cde41 92-a7e61dd0.dmp
    -rw------- 1 root 0 133.9K Mar 3 10:57 1c4ad959-1736-4512-2e7647 be-a391e949.dmp
    -rw------- 1 root 0 133.9K Mar 3 03:01 1b27d4cd-cf4a-4d72-bdac0a b2-e25167b0.dmp
    -rw------- 1 root 0 133.9K Mar 3 08:19 17628001-6772-4bc9-1c8e7d 93-8e269d80.dmp
    -rw------- 1 root 0 133.9K Mar 3 02:39 1709dfdb-11eb-4848-48c20e 8a-3de81cc8.dmp
    -rw------- 1 root 0 133.9K Mar 2 22:37 1509f324-c7db-41ed-9c8675 b8-a2ca9481.dmp
    -rw------- 1 root 0 133.9K Mar 3 03:43 10c898aa-c75f-4189-c90ee9 b8-9f3e3121.dmp
    -rw------- 1 root 0 133.9K Mar 2 21:55 0a367260-f5f5-469c-b3069f b8-b6d92625.dmp
    -rw------- 1 root 0 133.9K Mar 3 01:45 0a2f596f-3011-4433-8546dc b8-541a48a4.dmp
    drwxr-xr-x 41 root 0 4.0K Mar 9 00:00 ..
    drwxrwxrwt 2 root 0 4.0K Mar 3 12:01 .

    ------------------------------------------------------------------------------------------------------------------

    XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# tail -n 50 /log/garner.log


    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:31:52Z [4117306176]: do_curl_operation_on_file[CentralReporting] File size is 0 and so it will not be sent to central.
    ERROR Mar 05 22:32:01Z opsyslog connect success
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 38
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 40
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 42
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: |▒▒e on fd: 42
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 43
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 45
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 45
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 46
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: |▒▒e on fd: 46
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 47
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: ▒▒▒e▒ on fd: 47
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e▒ on fd: 48
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: |▒▒e on fd: 48
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: |▒▒e on fd: 49
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: {▒▒e on fd: 49
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: {▒▒e on fd: 50
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: z▒▒e on fd: 52
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: {▒▒e on fd: 52
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: client sent invalid ident: {▒▒e on fd: 53
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe
    ERROR Mar 05 22:45:31Z [4152295168]: handle_accept: write() failed during handshake: Broken pipe

  • Your firewall filled up. 
    Likely because of reporting. 

    Could you link us your Reporting Data Management Page? 

    It is likely you have to purge data on manual purge page as well. 

    And then adjust the data logging as the disk on your firewall is not big enough for the data. 

    You could look into CFR (Central firewall reporting) to expand your reports to Central instead 

    __________________________________________________________________________________________________________________

  • Hi Erick, kindley see  the pic below

    I changed the duration from 6 Months to 1 Month

    also i restarted the service but without success:

    XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# service garner:restart -ds sync

    503 Service Failed

    XGS4300_AM02_SFOS 19.5.3 MR-3-Build652 HA-Primary# df -kh
    Filesystem Size Used Available Use% Mounted on
    none 1.5G 12.6M 1.4G 1% /
    none 15.6G 384.0K 15.6G 0% /dev
    none 15.6G 1.7G 13.9G 11% /tmp
    none 15.6G 14.8M 15.6G 0% /dev/shm
    /dev/boot 126.2M 43.5M 80.0M 35% /boot
    /dev/mapper/mountconf
    954.9M 82.4M 868.6M 9% /conf
    /dev/content 22.3G 482.7M 21.9G 2% /content
    /dev/var 179.3G 179.3G 0 100% /var

  • Did you manually purge in webadmin some content from the data base? 

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  • yes I purged all data on manual purge page

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