This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SSL VPN connected, login web page available, login refused 2

Magnus Reinhardt 10 months ago

I have the exact same Problem as here: SSL VPN connected, login web page available, login refused

I am making an new Thread because that one is closed and the Answer did not Address the Problem.

I am connected over VPN, Firewall Webinterinterface opens, but i cannot login.

When i connect to a server and start the browser there login works.

i dont even see the attempt in the log. There is only my successful one from the server i connected with rdp

So login does not work over vpn, but only the login. What am i missing

The Interface is NOT open to wan, but to VPN

This thread was automatically locked due to age.

0 Magnus Reinhardt 10 months ago

Forgot to add the last picture:
Cancel
Vote Up 0 Vote Down

Cancel
0 Vivek Jagad 10 months ago in reply to Magnus Reinhardt

Hey Magnus Reinhardt ,

Thank you for reaching out to the community, what is the firmware currently active on the appliance ?

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

Log a Support Case | Sophos Service Guide
Best Practices – Support Case

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 Magnus Reinhardt 10 months ago in reply to Vivek Jagad

Hello,

XGS3100 (SFOS 19.5.3 MR-3-Build652)
Cancel
Vote Up 0 Vote Down

Cancel
0 Vivek Jagad 10 months ago in reply to Magnus Reinhardt

thank you for the update, so this is over the Site-to-site policy base or tunnel base IPsec tunnel OR Remote access VPN SSL or IPsec ?

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

Log a Support Case | Sophos Service Guide
Best Practices – Support Case

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 Magnus Reinhardt 10 months ago in reply to Vivek Jagad

This is over ssl-vpn with an admin conenction giving me access to all subnets
Cancel
Vote Up 0 Vote Down

Cancel
0 Vivek Jagad 10 months ago in reply to Magnus Reinhardt

So you are facing the issue after the migration or updating the firmware ? if it is after updating was this issue present in the previous firmware ? And if it is after migrating then can you please update the admin credential and check if the issue persist ?

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

Log a Support Case | Sophos Service Guide
Best Practices – Support Case

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 Magnus Reinhardt 10 months ago in reply to Vivek Jagad

Hello,

i noticed it a few updates before but was not annoyed enough to seek a solution. this time my connection was a little bad an i had bad latency with the rdp connecion ;)

it was present in SFOS 19.5.2 MR-2-Build624. i dont know what versions we had installed before that.

Today im back at the office and it works again in my local browser.
Cancel
Vote Up 0 Vote Down

Cancel