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Sophos - Certificate authority: Invalid or not installed

Good afternoon,

When we accessed Sophos through the browser, we got an insecure certificate alert.

We imported a new certificate into Sophos (the same used on our website), but the following message appears in the certificates menu: Certificate Authority: Invalid or not installed.

Need help solving the problem.

Please include the email in your replies.

Best regards,

Luis Fulgêncio

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[edited by: Erick Jan at 1:54 PM (GMT -7) on 22 Aug 2023]
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