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Discussions Improvement: Add Message-ID header to mail send from SFOS

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Improvement: Add Message-ID header to mail send from SFOS

WGS over 1 year ago

Hi,

just found out, that mails sent from SFOS 19.5.2 MR-2-Build624 are missing the Message-ID header, required by RFC.

Not a critical issue, but our mail archive softwares complaines each time, a mail from our XGS should be archived.

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0 Raphael Alganes over 1 year ago

Hello WGS ,

Good day and thanks for reaching out to Sophos Community.

We have tested this both for inbound and outbound email sent through and to SF both have a message-ID header.

Could you show an error/NDR/log message where your instance has missing a Message-ID?

Many thanks for your time and patience and thank you for choosing Sophos.

Cheers,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Chirag 11 months ago in reply to Raphael Alganes

Hello Raphael Alganes,

I am also having the same problem of mail bouncing back , can you help?
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0 Raphael Alganes 11 months ago in reply to Chirag

Hello Chirag ,

We tested on v19.5 MR2 and 3 also on V20 EAP (back then), and we are able to see message ID on both Inbound and Outbound mails. It seems the case for this is the Message-ID is being stripped off after it pass through SF.

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Raphael Alganes 11 months ago in reply to Chirag

Hello Chirag ,

We tested on v19.5 MR2 and 3 also on V20 EAP (back then), and we are able to see message ID on both Inbound and Outbound mails. It seems the case for this is the Message-ID is being stripped off after it pass through SF.

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
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