Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos Firewall: v19.5 MR2: Feedback and experiences

Release Post:   Sophos Firewall OS v19.5 MR2 is Now Available  

The old V19.5 MR1 Post: Sophos Firewall: v19.5 MR1: Feedback and experiences 

To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial post, so we can track your feedback/issue. 



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  • An upgrade from 19.0 MR2 to 19.5 MR2 killed the WWAN connection for my Aircard 320U.

    The following settings result in a WWAN connection succeeding on 19.0 MR2, but fails to connect on 19.5 MR2. Turning off/on WWAN makes no difference, nor does switching to to DHCP, nor cycling through all the available serial ports. Revert to 19.0 MR2 and it works straight away.

    I suspect the addition of the Sierra EM9191 5G module to the WWAN code in 19.5 MR1 has killed the capability to use my Aircard 320U as a WWAN interface :-(

  • Hi ChrisKnight,

    Thank you for reaching out to Sophos Community.

    Apologies for the experience, if ever you'll encounter the same issue upon upgrading again, kindly create a case and share the case ID. 

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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