Hi,
please provide hardware and software versions. Further what is your connection type and to what device?
ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Thank you for reaching out to Sophos Community.
In addition to rfcat_vk, kindly check/share also the following during the issue.
For logs, you may see reference below:
Kindly provide more details.
Erick JanCommunity Support Engineer | Sophos Technical SupportSophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS AlertsIf a post solves your question use the 'Verify Answer' link.