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Telegram Messenger Not Connecting When Any Web Policy is Active

tscott_16

I'm needing to allow Telegram Messenger on the network but it refuses to connect whenever a web filtering policy is applied, even if it's just the default Allow All policy.

I don't see anything being blocked in the logs. I have tried switching between proxy and DPI. Any idea what else I can do?



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  • 0

    Please allow it on Application filter and check application logs as well on log viewer 

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Bharat J

    Even though I've allowed Telegram on the Application filter, it still refuses to connect. To be clear, the connection only works when I turn Web Filtering OFF completely. This leads me to believe it's a problem with the Web Filter and not the Application filter, however, even a fresh "Allow All" web policy doesn't work either. Does this make any sense?

  • 0 in reply to tscott_16

    Hi tscott_16 

    Please share the status for the below command 

    Check the issue with application classification off and share the feedback 

    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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