I've read through previous discussions on this issue and have not come to a full resolution as of yet. We've had an uptick in users reporting the 'Service Unavailable' issue with their Sophos Connect clients and I'm attempting to identify the root cause. So far we've been doing the typical fix, which is ensuring the service is set to automatic start and is running. While this solves it for some, it seems to break itself again a few hours later and we find the service no longer running. I've adjusted the service to a running state on some machines, just to see it flip back to stopped a few minutes later. The full solution has been to re-install the entire Sophos Connect client, however with more users reporting this issue daily, I believe we may have something else causing the problem.
Does anyone have some more insight who may have ran into a similar issue with this service in the past? Worst case is we deploy a script to ensure the service is running, but that is currently last resort as we have hundreds of clients running the Sophos Connect client.
Any additional information is greatly appreciated!
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