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Update strategy not optimal

Hello Sophos,

Last week (01.22.22) Sophos issued a security advisory that included that to close the vulnerabilities should be updated to version SFOS 19.5 (our firewalls ran on SFOS 19.0.1). Since we always want to close security issues promptly, we had decided to install the update on Monday (05.12.22).

This is where it got unpleasant. We had already successfully tested the 19.5 update on a small amount of the firewalls and wanted to roll out the update in a relaxed manner. There were and are no security vulnerabilities documented in the release notes, so we saw no reason to install the update quickly. The Security Advisory changed the situation and I had to manually upload and install the update on about 50 firewalls. There was no way to automatically distribute the update via Sophos Central.

It would be desirable to be able to get updates into Sophos Central distribution before Sophos thinks the update is going into automatic distribution.
The manual installation took me several hours yesterday.

Regards, 

Ben



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  • Hello Ben,

    Thank you for contacting the Sophos Community.

    I will pass your feedback down to PM. However, this will be a Feature Request as of now.

     I recommend reaching out to your Account Manager, Sales Engineer or Sales Representative so that they can enter this request into our system. 

    Additionally, you can use the in-product feedback in the Sophos Firewall located in the Top Menu Bar.


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
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