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Unable to boot Sophos home firewall

William Oliverio

Hello folks,

I have used Sophos Firewall home in the past with ESXI and was so happy about that got a machine to be used as router.

I performed the installation via UEFI on a 256gb nvme drive and everything went well.

When I rebooted the PC, the boot started but my PC always freeze right at the beggining and the only message I see is Booting '19_0_1_365' and then the machine freezes.

After looking on the forum, I found similar cases where the recomendation was to install using Legacy or Bios mode instead of UEFI.

The issue I'm facing is that burning the image SW-19.0.1_MR-1-365 both with RUFUS and WIN32IMGon multiple pen-drives, it is only recognizable as UEFI available devices, but I can't boot from it no matter what I do.

Is there a way to generate the install pen drive in LEGACY or BIOS mode?



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  • 0

    Hi,

    what are the nics you are using? I use a dvd to run the installation from, more reliable.
    ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Update on this topic.
    I tried installing the firewall on 3 PCs, with various configurations. 

    Even tried using a DVD rom instead of using a pen-drive.

    Exactly the same issue, unable to boot and the message remains only: Booting '19_0_1_365'

    Issue still not solved. Admins: Any possible issue on the image available?

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  • 0 in reply to rfcat_vk

    Update on this topic.
    I tried installing the firewall on 3 PCs, with various configurations. 

    Even tried using a DVD rom instead of using a pen-drive.

    Exactly the same issue, unable to boot and the message remains only: Booting '19_0_1_365'

    Issue still not solved. Admins: Any possible issue on the image available?

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