Parallels Access for Mac

I've continued this post in "Looking at awarrenhttp_access.log for FQDNs" as I was having problems doing that, and through that post I found a domain that pointed me in the right direction, but is still ongoing in trying to fix the issue with Parallels Access.

Hi, I have an XG125w (SFOS 18.5.2 MR-2-Build380).  I’m trying to run Parallels Access for Mac on an M1 MacBook running Monterey.

I can't log in on the Access app because a secure connection to the server can't be established.  

I can’t find anything in the logs (firewall or SSL/TLS) but when I use a test bypass rule for the laptop, I can login to Parallels Access for Mac.  

Any ideas which ports/domains need to be open or not inspected?

thanks.




[edited by: Brian1941 at 4:36 AM (GMT -7) on 24 Jun 2022]
Parents
  • I have determined that the Mac Access app is using a client certificate to verify its identity to the Parallels Access server.   When I do a reverse lookup on the IPs of the servers, I get different results each time, for example, ec2-54-193-123-131.us-west-1.compute.amazonaws.com and ec2-52-53-229-195.us-west-1.compute.amazonaws.com. 

    At Parallels' instruction, I have created a web exception for *.parallels.com and *.myparallels.com, but this makes no difference.

    I have asked Parallels for the FQDN that points to these IP addresses.  

    Stay tuned.

Reply
  • I have determined that the Mac Access app is using a client certificate to verify its identity to the Parallels Access server.   When I do a reverse lookup on the IPs of the servers, I get different results each time, for example, ec2-54-193-123-131.us-west-1.compute.amazonaws.com and ec2-52-53-229-195.us-west-1.compute.amazonaws.com. 

    At Parallels' instruction, I have created a web exception for *.parallels.com and *.myparallels.com, but this makes no difference.

    I have asked Parallels for the FQDN that points to these IP addresses.  

    Stay tuned.

Children
No Data