After upgrading the XG firmware to 18.5.3 we are receiving significantly more spam than before the upgrade. There are lots more sales / cold call type emails plus some which clearly should not have come though such as weight loss, performance enhancement, some in foreign languages etc. I can see a couple of closed threads on this so wondered if anybody else was still suffering from the same problem.
Thanks
There is already a large thread on this complaint
community.sophos.com/.../sfos-18-5mr3-poor-spam-detection-after-update-to-sophos-anti-spam-interface
Hi,
the latest release v18.5.4 is reported to have a fix for the issue.
ian
XG115W - v19 GA - Home
1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.
If a post solves your question please use the 'Verify Answer' button.
Just to be sure: The issue should be fixed, which caused the daemon to not run. So the detection should be there.
You see it here:
Sophos has fixed the AntiSpam Problem NC-90702 and it is solved via hotfix 3 (v19).
I can confirm that it is working again
smtpd_main.log
good entry: MSG Jun 03 09:50:18Z [1nx3wf-00077y-Vc]: spam scanning result: 'NonSpam'
bad entry: MSG May 31 06:56:16Z [1nvvna-000228-6v]: spam scanning failed, unable to connect local antispam
So you can try to compare your entries of your exim.log, if the engine is failing or the engine is telling the exim, "nonSpam".
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When was the hot fix applied to v19 ga??ian
See the link above. Roughly 20 days ago.
Thank you. The reason I ask is because I have not seen a decrease in spam and I still see my daily reports marked as possible spam.
i neeed to investigate XG files further after I install safari on my windows machine.
Do you use ? (That is a MTA Setting)
For us NC-90702 & NC-94529 patch do not fix issue and we still receive phishing emails...
Yes, we are using the IP rep rejection option.
Can you migrate to V18.5 MR4, observe the issue and recycle back if it still occur