Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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MFA - Can't scan QR

Stuart James

Doesn't seem to be an option for "Can't scan QR code" which normally gives you a code you can enter to Authentication app to add manually. Even Microsoft has this ability on 365. Can this be added?



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  • 0 in reply to Stuart James

    you can access the secret code from the userportal, login with the user

    or you can always inspect the website code when you see the QR code image. Just select inspect, e.g. when viewing the page with firefox.

    In the code search for "otpauth://totp" that brings you to the secret.

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