I'm using Sophos XG 4500 v19 and we have noticed that connections to SMB servers when using Sophos connect remote access with default IPSEC profile are slow and unresponsive.
DoS protection is off and we are not using traffic shaping.
Any Ideas ?
For users reporting this, please share your Case ID, so this issue can be brought to GES with a higher priority.
In the meantime users that remain on v19 and using XGS hardware, can you check if IPsec-Acceleration is enabled?
console> system ipsec-acceleration showIPsec acceleration status: turned on
If it’s, please disable
console> system ipsec-acceleration disable
This is not meant to be a solution, cases will still need to be created either if it fixes it or not.
Hi, case ID sent.Issue is only with IPSec, not SSL.Best regards.
IPsec acceleration status: turned on
Thank you for the Case ID, I have replied to your DM.