Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos Firewall: v19.0 GA: Feedback and experiences

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  • Download via MySophos is not working currently. Message:

    Sorry: an unexpected error occurred.

    Error ID: XG-00951

    Tracking ID [[TRACKING_ID]]: please make a note of this.

    Please try again. If the problem persists please contact [Note: This email has been disabled - visit support.sophos.com to raise a case] quoting your serial number.

  • So the story goes on. Wrote the issue to the contact address, but Sophos won't give me support, as I am a home user.

    But I do not need any support. I tried to submit an error, that I received and that I can confirm under multiple (even customer) accounts.

    Sophos, you have a weird sort of humor.

    So I told them to have a nice day. Next time I'll find some bugs in their product, I know what to do ... Sell them. ;)

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  • So the story goes on. Wrote the issue to the contact address, but Sophos won't give me support, as I am a home user.

    But I do not need any support. I tried to submit an error, that I received and that I can confirm under multiple (even customer) accounts.

    Sophos, you have a weird sort of humor.

    So I told them to have a nice day. Next time I'll find some bugs in their product, I know what to do ... Sell them. ;)

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