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Sophos connect client - password with spaces issue

Hi,

With Sophos Connect 2.1.20.0309 users who have spaces in password, fails to login.

Issue alread been rised before, but no solution:

Sophos connect client 2.1.20.0309 - password with spaces in it fails login - Discussions - Sophos (XG) Firewall - Sophos Community

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0 emmosophos over 2 years ago

Hello there,

Thank you for contacting the Sophos Community.

This is a known issue and fixed on Sophos Connect 2.2, no ETA at this time.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
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0 LHerzog over 2 years ago in reply to emmosophos

emmosophos it this really a known issue which is beeing fixed in SC 2.2 on or is this just "known" by some people? Can you post the NC ID please?

The latest Sophos known issues list Sophos_KIL_2022-02-11.xlsx still does not list this issue.

We thought about rolling out SC with IPsec but it has less flexibility compared to SSL configs. The only major disadvantage is the failing login with space in the password for SSL VPN, which works when using IPsec VPN. Same VPN client, though.
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0 emmosophos over 2 years ago in reply to LHerzog

Hello LHerzog,

Thank you for reaching out.

Sure, it would be NCL-1319 might be coming out as a different NC when Sophos Connect 2.2 comes out as there are a couple of NCs that overlap.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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