Customize Quarantine Digest -> Release link : Customize Link and redirekt to the User Portal

It is on the backlog for further releases to be implemented.

I highly recommend UTM/SFOS Email Customer to take a look into Central Email anyway. The protection and feature set is far superior compared to both firewall email solutions.  

What is the User Referenz IP (selection) good for?

It was used before the change in digest was made. https://support.sophos.com/support/s/article/KB-000039442?language=en_US

Okay,
but why is there still an Action link?

Is it so hard to remove this link for sophos?

I'm having the exact same problem. There are several articles related to this, but none of them have a satisfying answer to this question.

What I would like to know is:
- Why is this behaviour changed in the first place?
- Why can't I (as a fw admin) overrule this behaviour?
- Why is that link still in the digest?
- How can (from an end user perspective) the process of "open digest, sign in to (yet another) portal, go to email, go to quarantine, set filter, select email, click release, retrieve email" be a better user experience than "open digest, click release, retrieve email"?

This is the current implementation and cannot be changed as of now. You should contact your local sales rep to discuss the possibility to migrate to Central Email. 

I'm fully aware of the fact that this is the current implementation. But what's the background of this? There's probably a good reason for this new behaviour, but I can't find any information about it. What am I supposed to tell my colleagues who are asking me why they just can't click the link and retrieve the email - just like the were used to for many years? "I don't know, somebody at Sophos decided it" won't do it.

And given the amount of feature requests, I'm pretty sure many people would love to see this change to be reverted or at least have the ability to overrule it.

ideas.sophos.com/.../top

Please raise this with your local Sales person. 

omg, how stupid is this?

not usable for our custumers without a release link, is not usable.

btw for the security: we don't want that the users can go into a portal and set a hole domain to the exception, like *.gmail.com

this is a big security hole, is it poosible for the user to make a hole in the antispam-wall with exceptions for hole domains!

i dont understand sophos and i see this very critical

In other words, we dont care about our customers with an UTM ...