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community.sophos.com/.../304532
I have tried Security Heartbeat for 30 days and now the trial period expired. On dashboard the service icon is red and clicking it brings me to System Dashboard menu where "heartbeat service status says dead".
Hi, this is the service error,
If you try to do service -S on advanced shell you'll see this
if you don't need heartbeat just try to restart the service with
service heartbeat:restart -ds nosync
this command set heartbeat service as UNREGISTERED so it'll fix the red icon problem.
Now the service would look like this
And the problem seems to be fixed after reloading WebGui
I hope I've been helpful
Yours Truly
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Dmoro
