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Client Authentication Agent not working in Windows XP machine

Dear team

After upgrade of Firmware version SFOS 18.0.5 MR-5-Build586 client authentication agent is not working in windows XP machine.

So please suggest the solution.

Regards,

Rajesh Gupta

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rfcat_vk over 2 years ago in reply to rajesh gupta2 +1 suggested

Hi, I suggest you raise a support case, though I think you have provided your answer. Ian

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0 rfcat_vk over 2 years ago

Hi,

I have had a look at the KBA and it makes no mention of compatibility specifically with XP, just windows.

What version of XG were you running before the upgrade?

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 rajesh gupta2 over 2 years ago in reply to rfcat_vk

Thanks for your reply. Previous version was SFOS 18.0.3 MR-3 and client authentication agent is running fine on Windows XP machine. But after upgrade it only working on Windows 7 and Windows 10.

Regards,

Rajesh Gupta
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0 rfcat_vk over 2 years ago in reply to rajesh gupta2

Hi,

I suggest you raise a support case, though I think you have provided your answer.

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 rajesh gupta2 over 2 years ago in reply to rfcat_vk

No one helping us. Please suggest what to do.
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0 rfcat_vk over 2 years ago in reply to rajesh gupta2

Hi,

did you raise a support case?

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 rajesh gupta2 over 2 years ago in reply to rfcat_vk

Yes I have raised the CASE but no one helping me, Please guide what to do ?
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0 rajesh gupta2 over 2 years ago in reply to rajesh gupta2

Dear team,

Can any one have solution for this. Even I can created clientless user and it is working in windows XP. So what is meaning to stop CAA from windows XP Please check and support us.

Regards,

Rajesh Gupta
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0 rajesh gupta2 over 2 years ago in reply to rajesh gupta2

Dear team,

Can any one have solution for this. Even I can created clientless user and it is working in windows XP. So what is meaning to stop CAA from windows XP Please check and support us.

Regards,

Rajesh Gupta
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Vote Up 0 Vote Down

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