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Sophos Connect Mac Client not auto connecting

Downsideup

Hi, I have downloaded the latest version of the client from the XG and the windows version auto connect no problem

However the Mac client doe snot auto connect.

I have set it to load when the user logs on but it will not auto connect

Any ideas?

OS Catalina



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Parents
  • +1

    Hello there,

    This is already possible.

    I just tried on MacOS Bif Sur, and it auto connect.

    Make sure the file that is imported in to the Sophos Connect, has the

    "Auto_connect" { 

    "enabled" : true,

    And that you’re saving the username and password the first time you access.

    Also, you can check the Open VPN log, if it is trying to connect you should see some entries right away in the log.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • +1

    Hello there,

    This is already possible.

    I just tried on MacOS Bif Sur, and it auto connect.

    Make sure the file that is imported in to the Sophos Connect, has the

    "Auto_connect" { 

    "enabled" : true,

    And that you’re saving the username and password the first time you access.

    Also, you can check the Open VPN log, if it is trying to connect you should see some entries right away in the log.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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