Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos License Issue

maurosfos

Hi everybody

My goal was to Upgrade SFOS 17.5 to 18. I download and Installed the Firmware and after a Reboot my appliance never booted up again...
So I decided to re-install 17.5 and to stay there (for the moment) as I don't understeand the new NAT function (it was so easy at 17.5 never made any changes in NAT) :D

Now I can't activate my old license. No matter what I choose trial or re-activated I can't go away from this mask. Can you help me?

If I choose I have an existing serial number then I must log in with my sophos ID and the I receive this:



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  • 0

    When you log into my sophos you should see you licences and whether they are still active. Forget the trial licence that will cause you issues.

    ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    For testing purposes I have installed sophos many times appliance/vmware.
    So I think that's a problem now. How I can delete all other license? They are not active anymore.

    Now I have one appliance that we use in prod.So I only need these one active (3D at the end)

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  • 0 in reply to rfcat_vk

    For testing purposes I have installed sophos many times appliance/vmware.
    So I think that's a problem now. How I can delete all other license? They are not active anymore.

    Now I have one appliance that we use in prod.So I only need these one active (3D at the end)

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