Hi,
I am looking to figure out how to switch from Sophos UTM Home to Sophos XG Home.
About a year ago I requested the Sophos UTM Home license and never installed it. 6 months ago I requested the Sophos XG Home license and installed but it only gave me a 30 day license that expired.
I want to remove the UTM and go with XG. When I opened up a support case they said this is only for paid customers and that I should do everything through the forum here.
Thanks!
Here is what shows under the licensing portal
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