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Clientless Access issue

So im new to the xg firewall series and I seem to be have an issue with the clientless access feature. I have setup the sslvpn and it works just fine. When I click on the the computer to connect it shows....

SSLVPN User Portal Error:

The server could not handle the request /userportal/CRSSL/https/192.168.3.105/?csrf=l6ilklr7logbfmqbg4rfvk2qc9.

Reason: The backend server is temporarily unable to service your request. Please try again later.

I have even tried changing to http instead of https but this what i get....

Im not sure what im missing but clearly its something.

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0 sachingurung over 6 years ago
Hi Benjamin,

There is an issue with the iOS devices with Clienteles Access, refer to the following KBA for a solution, https://community.sophos.com/kb/en-us/125056

To investigate further, I need to look into the following log files,

syslog.log

clientless_access.log

sslvpn.log

Thanks,
Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 BenjaminRamezan over 6 years ago in reply to sachingurung

So I should probably explain a little more. Correct me if im wrong but im trying to use the clientless access to access computers on the LAN just like it did with the HTML5 vpn portal. Is this not the same thing?
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0 LuCar Toni over 6 years ago in reply to BenjaminRamezan

Hi,

i am kinda confused.

Clientless Access with "Bookmarks" etc. is basically the HTML5 Portal.

And some applications cannot work this feature. For example some kind of Websocket applications are not open for this. I would recommend to work with SSL or IPsec instead of Clientless access.

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0 LuCar Toni over 6 years ago in reply to BenjaminRamezan

Hi,

i am kinda confused.

Clientless Access with "Bookmarks" etc. is basically the HTML5 Portal.

And some applications cannot work this feature. For example some kind of Websocket applications are not open for this. I would recommend to work with SSL or IPsec instead of Clientless access.

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0 BenjaminRamezan over 6 years ago in reply to LuCar Toni

Well i had a major brain fart lol. I forgot to change the protocal to RDP. Did that and everything worked. Thanks for the help!!
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0 Pedro Mosna over 4 years ago in reply to LuCar Toni

LuCar Toni can you give an example of "applications tha are not open" in this mode, because I'm having similar issue, but from what I've mapped, users are only using RDP connections to a Windows RDS Server.
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