End-of-Life (EoL) announcement for Sophos (XG) Firewall OS firmware v17.5

With all the enhancements over the last two years in Sophos Firewall v18.x, we are announcing the End-of-Life (EoL) of SFOS firmware v17.5 for all devices except the XG 85(w) and XG 105(w). The EoL for SFOS v17.5 will be effective Nov 30, 2021.

End-of-Life (EoL) is the date at which Sophos will no longer be providing support, security updates, or service.  Devices must be updated to a more recent firmware release before the EoL date.

Devices Affected and Actions Required:

XG 85(w) and 105(w) appliances: are not impacted if running v17.5 MR10 or later  but will be EoL as of August, 17, 2022 as outlined in the retirement calendar.  If your devices are running v17.5 MR9 and earlier, and managed by Sophos Central, see the additional notice below about upgrading to a more recent v17.5 Maintenance Release. At any rate, customers with XG 85/105 devices should upgrade to the latest XGS Series appliances which offer improved features and performance and support the latest and future versions of SFOS.

All other Sophos (XG) Firewall devices: must be upgraded to SFOS v18.x prior to November 30, 2021.  The latest version of SFOS v18.5 MR1 includes a variety of new feature, performance and security enhancements that are critically important for all Sophos Firewall customers.

Important Notice about Central Management of v17.x devices:

In addition to EoL, devices running v17.5 MR9 and earlier will also no longer be manageable from Sophos Central due to certificate expiry.  This will impact Central Management features such as backup management, alerting, status, and SSO management which will stop working as of November 30th, 2021. 

All XG 85(w) and 105(w) running v17.5 MR9 and earlier: must be upgraded to v17.5 MR10 or later prior to November 30^th, 2021.

All other Sophos (XG) Firewall devices: must be upgraded to v18.x prior to November 30th, 2021.  The latest version of SFOS v18.5 MR1 includes a variety of new feature, performance and security enhancements that are critically by important for all Sophos Firewall customers.

What does End-of-Life mean?

End-of-Life (EoL) is the date at which Sophos will no longer be providing support, security updates, or service. Please refer the Lifecycles Policy and Retirement Calendar for further details on the same.

Get the Latest Firmware

The latest Sophos Firewall OS release v18.5 MR1 includes dozens of important security, performance and feature enhancements that every customer should have.