Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 8 subscribers
  • Views 8739 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Android Enterprise setup

Mark Shear

Hi,

 

I'm having difficulties setting up Android Enterprise. I click 'configure' then choose “Managed Google Play Account” scenario and click 'next' and 'register account', i then go to google and enter all the details and complete sign up and it takes me back to sophos central but says 'An error occurred. The administrators have been notified.' I havent been notified though and dont know what the issue is. 

 

any ideas?

 

thanks,

Mark



This thread was automatically locked due to age.
Parents
  • 0

    I now have fixed the issue. It seems that Android Enterprise will fail to bind unless you already have a connected Android device in your device list. 

    So basically go to 'Devices' - 'Add '- 'Enrollment Wizard' and get the app installed on the users android phone. Connect it all up then try the android enterprise again and it should work with no errors. 

     

    Let me know if this works for you too.  

     

     

    Mark

Reply
  • 0

    I now have fixed the issue. It seems that Android Enterprise will fail to bind unless you already have a connected Android device in your device list. 

    So basically go to 'Devices' - 'Add '- 'Enrollment Wizard' and get the app installed on the users android phone. Connect it all up then try the android enterprise again and it should work with no errors. 

     

    Let me know if this works for you too.  

     

     

    Mark

Children
Unfiltered HTML