How to remove assigned Active Directors user?

hi

click on show and the the associated device will be visible, then edit the device - click the edit user assignment icon at the side of the username and select the appropriate option from the list.

kind regards

Andy

Hello Andy,

I know that option, but it deassign/reassign user from the device. Unfortunately, that user without device still appears in SMC console.

Here you can see the user how left the company, it is deleted from MS AD/LDAP and still be visible in SMC.

Thank you for advice,

Lirik

Hello Andy,

I know that option, but it deassign/reassign user from the device. Unfortunately, that user without device still appears in SMC console.

Here you can see the user how left the company, it is deleted from MS AD/LDAP and still be visible in SMC.

Thank you for advice,

Lirik

strange one, that just worked on both system i use running version 6.1.4 and 7.15, it did save correctly didn't it?

Hi LirikVeigroeg 

Please refer to the article Device cannot be deleted using Sophos Mobile Control web console. Let me know if this helps resolve your query.

Dear friends,

Looks like we cannot understand each other. My problem is that I do not have an option from menu USERS to delete/remove old one LDAP user.

The device have been successfully detached/reassigned to another user.

Thank you in advance,

Lirik

thats correct, i dont have the option either from the users menu, only the option to show the devices they are assigned to and then have the option to un-assign from the device.