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Can't lastest update

Richie over 6 years ago

Hello,

Can help me? I use Sophos Mobile Central

When I try to run a task "last update" for my IOS ipad, i had this error message :

[12021][MCMDMErrorDomain]“ScheduleOSUpdate” is not a valid request type.

Can you help me?

Thanks,

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+1 Haridoss Sreenivasan over 6 years ago

Hi Richie,

On supervised devices, you will now have the possibility to trigger iOS updates. This option will tell the device to install the update as soon as all requirements are fulfilled (for example, battery usage, and WiFi connection).

Please refer to the article Sophos Mobile 7.1: What's New. Let me know if this helps resolve your query.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Richie over 6 years ago in reply to Haridoss Sreenivasan

Thanks for your reply,

If I have not supervised device, it's not possible to upgrade with Sophos?
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0 Richie over 6 years ago in reply to Haridoss Sreenivasan

Thanks for your reply,

If I have not supervised device, it's not possible to upgrade with Sophos?
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