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SMC client sync on demand from console

Why is there no 'Action' available to force a device, or devices, to synchronize the SMC app?

I do understand that it synchronizes automatically every 24 hours, but our compliance policy is set lower than that to ensure we have a closer to real-time picture of the device.

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0 Haridoss Sreenivasan over 6 years ago

Hi Greg,

Let me check if the sync interval can be customized. In the meantime, pushing policies manually should keep the devices synchronized.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Haridoss Sreenivasan over 6 years ago

Hi Greg,

Let me check if the sync interval can be customized. In the meantime, pushing policies manually should keep the devices synchronized.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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