Home-Button funktioniert nicht im Kiosk-Modus

Hi Andreas Siebert 

To set the device into a true kiosk mode, you must clear at least the Allow Home button and Allow task manager checkboxes. Kindly check this article and see if it helps. 

Hi Andreas Siebert 

To set the device into a true kiosk mode, you must clear at least the Allow Home button and Allow task manager checkboxes. Kindly check this article and see if it helps. 

Hi :)

Thanks for your reply, but I think, i does not fit here. We do not use the 'real' Kiosk-Mode where just one App is running, we use the Kiosk-Mode as Android Enterprise Device Owner with an app-group to allow a handful of apps, so the Home-Button would be used regularly. As mentioned: Up to date we figured just this one device-type with this strange kind of problem. Unfortanately this is (next to the Active Tab 2) one of the two device types we use in this project and we need the kiosk-mode on These devices.

With Kind regards,
Andreas Siebert.

Hi Andreas Siebert 

I have checked this with my team, I would suggest you raise a support case for this issue as it would require in-depth troubleshooting. Please PM me the case number once done. 

Question can be considered closed, it is not the device, it seems to be the Android-version. On an older (not updated) XCover 4s with Android 9 everything worked fine, also in kiosk-mode, after the update to Android 10 it did not work anymore. Same with an S10: With Android 9 everything worked fine, after the update the navbar in kiosk-mode only showed the 'back-button', so kind of the same problem.