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9.5.2: Change of certificate does not work (bug?)

Hi,

 

i tried to change a cert within 9.5.2 -

Proceeded this: https://community.sophos.com/kb/en-us/122559

1. Wizard, Import, Webconsole, detect certs, deleted old ones.

2. Restarted server, I get Error 2033 within SMC Control Agent (iOS)

3. Restarted Mobile Terminal, no change

4. like 1. I renerated self signed cert - and afters this I i imported (goto Number 1) - and after this replace with official cert.

All did not help - i reverted my snapsot an I hope you'll have a solution for me. I have 2 weeks to go with the old cert - perhaps someone other has tried to renew/replace the SSL Server cert with SMC 9.5.2 running on Windows Datacenter 2016.

 

Webbrowser opens console without error.



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Parents
  • Hi Folks

     

    Our SSL certificate is presented like this in the SSL/TLS tab:

    • It's possible to enroll new devices. 
    • From within the server web console I am able to sync the devices...
    • ...but when a customer try to sync his device within the "Sophos Control" app, he gets the "Error 2033"

    Regards

     

    Chris

Reply
  • Hi Folks

     

    Our SSL certificate is presented like this in the SSL/TLS tab:

    • It's possible to enroll new devices. 
    • From within the server web console I am able to sync the devices...
    • ...but when a customer try to sync his device within the "Sophos Control" app, he gets the "Error 2033"

    Regards

     

    Chris

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