Discussions impossible de configutrer sophos mobile control. erreur de communication indefinie. veuillez réessayer ultérierement ou contacter l'administrateur

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impossible de configutrer sophos mobile control. erreur de communication indefinie. veuillez réessayer ultérierement ou contacter l'administrateur

Soufiane Bouha over 5 years ago

Hello guys,

I need help Please, I install and configure SMC 9.0.6, then when i will connect android phone to this platform the connection feiled,

the error message below shown in my phone display.

someone help me please, to fix this issue

Best regards.

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0 Soufiane Bouha over 5 years ago

Hi guys,

thank you for your responses, and i wanna say to you i'm already fixed this prob, so if can someone explain to me, how can i make ios device communicate with sophos mobile control server with VPN.

Best Regards.
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0 Yashraj S over 5 years ago in reply to Soufiane Bouha

Hi Soufiane Bouha

Glad to know that your issue has been resolved. Can you please let us know how was it resolved?

I would request you to create a new thread for your VPN query. To briefly answer your VPN question, you can set up the per-app VPN configuration, in the iOS device profile. More on it here and here.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Yashraj S over 5 years ago in reply to Soufiane Bouha

Hi Soufiane Bouha

Glad to know that your issue has been resolved. Can you please let us know how was it resolved?

I would request you to create a new thread for your VPN query. To briefly answer your VPN question, you can set up the per-app VPN configuration, in the iOS device profile. More on it here and here.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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