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Bugs

Sophos Mobile Security has many bugs. Scanning can start at any time and the scan continues for many hours, until I restart the mobile. It says I allow download from unknown sources, though I don't allow it. It says my wifi is both secure and uncertain. And sometimes it also closes off Sopho's accessibility service. It's about time that you fix these bugs.

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0 Yashraj S over 5 years ago

Hi StefanFahlen

Please me with the version of Sophos mobile security you are using, the name of the device it is installed on and the Android OS version running on that device. (If any custom OS is installed like Samsung's One UI, please mention that as well) Screenshots of the bugs/errors would greatly help.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 StefanFahlen over 5 years ago in reply to Yashraj S

I have Nokia 8 Android 9 (Pie)
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0 StefanFahlen over 5 years ago in reply to Yashraj S

I have Nokia 8 Android 9 (Pie)
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0 StefanFahlen over 5 years ago in reply to StefanFahlen

I can't send screenshot because I can't find a way to do that in this message.
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