Why sometimes in Sophos Mobile Security's log menu showing that “scheduled scan finished, 0 object scanned"? Is this a technical bug?
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Why sometimes in Sophos Mobile Security's log menu showing that “scheduled scan finished, 0 object scanned"? Is this a technical bug?
Hi Uttaran,
I have contacted the concerned team regarding this issue. I will get back to you once I have an update on this.
Hi Uttaran,
I have contacted the concerned team regarding this issue. I will get back to you once I have an update on this.
I have the exact same issue.
Im using multiple Samsung devices (Galaxy Tab A, Galaxy A7 2018) with Android 8.1 and 8.0.0. I didnt notice this behaviour on Huawei devices. Also there are other anti-malware Apps installed (G-DATA, Kaspersky).
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Edit: i uninstalled the other anti-malware apps and the random scans continued to occur.
Unfortunately, I have not heard from the team yet. I will be posting an update as soon as I have one. In the meantime, if you have a valid license number, I would request you to open a support ticket with us and PM me the case number.
Thank you for your patience on this. I got an update from my team and this behavior will be fixed in the upcoming releases.