Having an issue with email sync. Every night at 4 am sync stops working until the server is restarted. This is what the server log shows:
[2018-07-14 04:05:02] [info] [10440] Commons Daemon procrun (1.0.15.0 32-bit) started
[2018-07-14 04:05:02] [info] [10440] Running 'SMCSVC' Service...
[2018-07-14 04:05:02] [info] [10612] Starting service...
[2018-07-14 04:05:02] [info] [10612] Service started in 0 ms.
[2018-07-14 10:11:10] [info] [ 3244] Console SHUTDOWN event signaled
[2018-07-14 10:11:10] [info] [ 3244] Stopping service...
[2018-07-14 10:11:15] [info] [10440] Service SHUTDOWN signaled
[2018-07-14 10:11:15] [info] [ 8608] Stopping service...
[2018-07-14 10:11:34] [info] [ 1668] Commons Daemon procrun (1.0.15.0 32-bit) started
[2018-07-14 10:11:34] [info] [ 1668] Running 'SMCSVC' Service...
[2018-07-14 10:11:34] [info] [ 1712] Starting service...
[2018-07-14 10:11:34] [info] [ 1712] Service started in 46 ms.
[2018-07-15 04:00:14] [info] [ 1668] Run service finished.
[2018-07-15 04:00:14] [info] [ 1668] Commons Daemon procrun finished
This behavior started approximately 1 week ago. Running version 8.1.3 of the Mobile Control Software on Windows 2008 R2. Tried opening a support ticket but when I hit the submit button screen flashed and nothing happened. Open a chat with support about not being able to submit and they told me to send an email to customercare.
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