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Multiple Mailboxes in Secure Mail

Silvio F


Hi,

 

I´m searching for a possibility to connect multiple Exchange Mailboxes in Secure Mail via Sophos Central.  We  Is there a possibilty for this circumstances? 

I opened a support case, but just like every time the support issn´t the fastest. :/ But maybe someone from the community can help me out with this question.

 

Regards,

ecrook



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  • 0

    Hi  

    Unfortunately, it is not possible to have multiple Mailboxes. It should 1 Policy and 1 Mailbox. Let me know if this helps resolve your query.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    Hi Haridoss,

     

     

    The problem is known as EU GDPR ^^. 

    We have a kind of BYOD Policy. For privacy reasons we must seperate our busniness contacts form app´s like WhatsApp and so on. Our business contact´s are maintained in Exchange, seperated in personal contacts and different Mailboxes for customer and partner contacts. 

    If we mapped our mailbox in secure mail, only the personal contacts are synced. But we need to have access to all the other contacts on our mobile devices too.

     

     

    That´s the problem we faced.

     

    Regard´s

    Ecrook

  • 0 in reply to Silvio F

    Update.

     

    It seems there is a Way to map the other Mailboxes manually in Secure Mail, at least in IOS. 

    Is there a similar Way on Android too?

  • 0 in reply to Silvio F

    Question is answered directly von Sophos Training.

    Unfortantly, because of technical reasons  there is Not a was to map multiple Mailboxes in Android. It´s is also not on an official Timeline to implement this feature.

    Only for iDevices you can map more mailboxes manually directly in Secure Mail.

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