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Bug or Feature ? - Sophos Mobile Control/Sophos Central - Edit Phone Name - phone number dissapears

Phreeze

I'm not sure if this is a bug or a feature..to me it's a bug.  When you click edit on the device - the phone number is displayed but once you hit edit the phone number disappears and you have to find it and key it in.



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    Hi Phreeze,

    You are correct in that when you hit edit, the phone number is replaced by an empty fill box. This is if you have the intention to change the phone number. If you don't, you do not need to refill the empty box with the correct number. Simply leave it blank. Pressing save or back maintains the phone number that was previously there.

    Cheers,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
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  • 0

    Hi Phreeze,

    You are correct in that when you hit edit, the phone number is replaced by an empty fill box. This is if you have the intention to change the phone number. If you don't, you do not need to refill the empty box with the correct number. Simply leave it blank. Pressing save or back maintains the phone number that was previously there.

    Cheers,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
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